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Cancellation & Refund Policy

HomeCancellation & Refund Policy

Effective Date: July 28, 2026
At SkyHyFlights, we strive to provide transparent and customer-friendly travel booking services. This Cancellation & Refund Policy explains the terms governing cancellations, changes, refunds, and related fees for travel services booked through our website or customer support team.
By booking travel services with SkyHyFlights, you acknowledge and agree to this policy.

1. General Policy

SkyHyFlights acts as an independent travel agency and intermediary between customers and travel service providers, including airlines, hotels, vacation package providers, and other travel suppliers.
Cancellation and refund eligibility depend on:

All bookings are subject to the rules and restrictions imposed by the respective travel supplier.

2. Flight Ticket Cancellations

Airline tickets may be:

The refund amount, if any, will be determined according to the airline's fare rules and conditions at the time of booking.
Some promotional, discounted, or special fares may be completely non-refundable. Customers are responsible for reviewing fare conditions before completing a purchase.

3. Cancellation Requests

To request a cancellation, customers must contact SkyHyFlights as soon as possible using our customer support channels.
Cancellation requests are only considered effective once confirmed by our support team and accepted by the applicable travel supplier.
Submitting a request does not guarantee approval of a cancellation or refund. Refund eligibility remains subject to supplier policies.

4. Airline Cancellation Fees

Most airlines impose cancellation penalties based on:

These charges are determined solely by the airline and may reduce or eliminate any refund amount available.
SkyHyFlights has no control over airline-imposed cancellation penalties.

5. Agency Service Fees

In addition to airline or supplier penalties, SkyHyFlights may charge a service fee for processing cancellations, modifications, refunds, or booking changes.
Any applicable service fee will be disclosed when possible and may be non-refundable once services have been provided.

6. Refund Eligibility

Refunds may be available when:

Refund eligibility is always subject to the rules of the travel supplier involved.

7. Non-Refundable Items

The following may be non-refundable:

Customers should carefully review fare conditions before purchasing travel services.

8. Airline-Initiated Cancellations

If an airline cancels, significantly changes, or disrupts a flight schedule, available options may include:

The final resolution is determined by the airline or travel supplier. SkyHyFlights will assist customers in communicating with suppliers and processing available options.

9. Refund Processing Time

Once approved by the airline or supplier, refunds are generally processed back to the original form of payment.
Processing times may vary depending on:

Most approved refunds are completed within 7–21 business days, although some suppliers may require additional time.

10. Booking Modifications

Changes to travel dates, passenger names, destinations, or itineraries may result in:

All modifications are subject to availability and supplier approval.

11. No-Show Policy

If a traveler fails to appear for a scheduled flight or travel service without prior cancellation, the booking may be treated as a "No-Show."
In most cases, no-show bookings are non-refundable and may result in complete forfeiture of the ticket value.

12. Chargebacks and Payment Disputes

Customers are encouraged to contact SkyHyFlights before initiating a credit card dispute or chargeback.
We will make reasonable efforts to investigate and resolve billing concerns directly with the customer and relevant supplier.

13. Force Majeure

SkyHyFlights shall not be liable for cancellations, delays, losses, or refund limitations caused by circumstances beyond our control, including:

Refunds in such situations remain subject to supplier policies.

14. Policy Updates

SkyHyFlights reserves the right to modify or update this Cancellation & Refund Policy at any time without prior notice.
Changes become effective immediately upon publication on this page.

Contact Us

If you have any questions regarding cancellations, refunds, or booking changes, please contact us:
SkyHyFlights
Corporate Office: 134 S Street, Windham, NY 12496 United States
Registered Office: 31 Scandinavian Dr Windham, NY 12496 United States
Email: info@skyhyflights.com
Toll-Free: +1-888-480-7222

Our customer support team will make reasonable efforts to assist you with cancellation requests, refund inquiries, and travel-related concerns.